FLASHBRIEF, LLC PRIVACY POLICY

It is important for us that all FLASHbrief, LLC customers understand what information we gather about them, how we use it and how we protect it. By visiting us online at FLASHbrief.com, phoning our sales or support associates, purchasing and/or using any FLASHbrief product or service which includes online support, Demo, online "Alert Center Access", and the downloadable ‘FLASHbrief for Government ' software, you consent to the information practices described in this policy.  Please take a few moments to review the following and learn more about our information practices and how we safeguard your personal information. Your privacy is our priority at FLASHbrief, and we go to great lengths to protect it.  

Information We Collect

"Personally identifiable information" is data that can be used to locate, contact, or determine an individual's identity. The most efficient way of providing adequate service for FLASHbrief products is through the collection of "personally identifiable information." If we collect insufficient information from our clients, FLASHbrief may not be able to provide them fully with the same standard of service that would otherwise be available. Additionally, personally identifiable information may be used to keep clients informed on the latest product announcements, online software updates, special offers, and events that may assist them in the usage of FLASHbrief.

FLASHbrief collects "personally identifiable information" from you in several ways.  When you submit a request for information or assistance, FLASHbrief, LLC will keep a record of the request and the way it was processed.  We may also ask for personal information when you discuss service issues with a FLASHbrief associate over the phone, receive assistance logging into our online chat feature, register for any additional information updates, participate in an online survey, or purchase a new product or service offered by the company. This may include your name, mailing address, phone number, email address, and contact preferences.  This information will assist us in keeping an accurate record of previous issues, how they were resolved, and how we can further help our customers in the future.

Please rest assured that FLASHbrief will never disclose or sell any of your "personally identifiable information" to any third party without your express written consent.

Hit Tracking

In addition to collection of "personally identifiable information," we may also automatically receive and record information from your browser in our server logs and visitor tracking systems, including your IP address, your computer name, the type and version of your web browser, referrer addresses and other commonly collected and generally-accepted log information. We may also record page views (hit counts) and other general statistical and tracking information to assist us with research and analysis to help improve FLASHbrief's web-based services. FLASHbrief, LLC may use anonymous information to further improve our website and services, monitor traffic and general usage patterns, and also for other general business purposes.

Cookies

A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a web server and is stored on your computer's hard drive. Every web site can send its own cookies to your browser if your browser preferences allow it, but (to protect your privacy) most browsers only permit a web site to access the cookies that the same web site has already sent to you, not the cookies sent to you by other sites.

As is standard practice on many corporate websites, FLASHbrief's website uses "cookies" and other technologies to help us understand which parts of our websites are the most popular, where our visitors are going, and how much time they spend there.  This information is gathered automatically and stored in log files and may include some or all of the following: Internet Protocol (IP) addresses, browser type, operating system, computer type, screen size, Internet Service Provider (ISP), referring/exit pages, date/time stamp, the users geographical or national origin and click-stream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track a user's movement through the website and to gather demographic information about our user base as a whole. We do not use the information collected to market directly to that person. 

Like most corporations, FLASHbrief may set and access its own cookies on your computer. FLASHbrief may use cookies to identify you as a repeat visitor of the website, to maintain session information for logged in users, and to track usage trends and patterns in order to better understand and improve areas of our website. You can choose to disable cookies in your browser.  Please refer to your browsers help feature to locate the setting in your particular browsers preferences panel.  Please note, however, that certain features of most web sites, including FLASHbrief.com, may be rendered unusable once cookies are disabled.

Security

FLASHbrief employs various precautions to safeguard your personal information against loss, theft, misuse, unauthorized access, alteration to, or disclosure and/or destruction of personal data.  Some of these precautions include advanced, multi-layer fire-walling and both remote and on-site supervision by network administrators and technicians.   FLASHbrief also protects personal information via physical measures.   For example, the servers housing the site and all of its databases are physically protected at a secure location behind magnetically-imprinted security card access doors, guarded by a sophisticated alarm system, and monitored 24/7.  No member outside of the IT department has physical access to the data center.  FLASHbrief's proprietary software located at FLASHbrief.com uses Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To log onto your online "Alert Panel Access" account from FLASHbrief.com, you must use an SSL-enabled browser such as Firefox, Safari, Netscape Navigator 3.0 or later, or Internet Explorer. Doing so protects the confidentiality of your online "Alert Panel Access" account user name and password while its transmitted over the Internet.

Information Disclosure

FLASHbrief takes your privacy very seriously. We will not sell or rent your contact information to other marketers. At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that, for national security, law enforcement, or other issues of public importance, disclosure is necessary.  

Our Commitment to Your Privacy

To make sure your personal information remains secure, we communicate these guidelines to FLASHbrief employees and strictly enforce privacy safeguards within the company.

Links On Our Site

FLASHbrief's website may have links to the sites of other companies and/or government departments or agencies.  FLASHbrief is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those entities.

Privacy Questions

If you have specific questions or concerns about FLASHbrief's Customer Privacy Policy, its methods of data collection, processing, or storage, please phone us at 800-920-6431, email us at info@FLASHbrief.com, or write us at 1417 North Semoran Blvd, Suite 207 Orlando, Florida 32807.  

Changes to this Privacy Policy

From time to time, FLASHbrief may update its privacy policy. If we make any changes regarding disclosure of "personally identifiable information" to third parties we will, at our discretion, either send you an e-mail, note the change prominently on our site, or notify you by a visual window screen prior to the date the modified policy takes effect.  Any new policy will have prospective effect only, meaning it will not apply to information previously gathered without your express consent.

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Last updated June 17th, 2008

© 2008 FLASHbrief, LLC All rights reserved.1417 North Semoran Blvd, Suite 207, Orlando, Florida 32807

Tel:  1-800-920-6431 email:  info@FLASHbrief.com